VSV-ASG Technology Radar 2024: A collaborative initiative between the Swiss Association of Wealth Managers | VSV | ASG | SAM and EAM.Technology
The objective of the “VSV-ASG Technology Radar“, a study and collaborative initiative between the Swiss Association of Wealth Managers | VSV | ASG | SAM and EAM.Technology, is to provide clarity and guidance to wealth managers about the complex wealth-tech ecosystem, particularly the core portfolio management systems (PMS) and customer relationship management (CRM) systems.
By shedding light on the typical requirements, matching these requirements with providers’ specializations and providing background context, the VSV-ASG Technology Radar enables wealth managers (portfolio managers and managers of collective assets) to develop strategies to best address the vast topic of technology in their organizations, prevent pitfalls and make better decisions to get more value for money with lower risk.
With this in mind, the authors invited providers of PMS and CRM systems to participate and answer a detailed questionnaire, containing 220 questions about various business processes, including client relationship management, portfolio management, compliance, reporting and technical specifications. In parallel, VSV-ASG conducted an internal survey gathering feedback from its members on the current use of systems and future technological needs.
Key findings of the study
Requirements: implicitly formulated, driven by external factors and regulatory constraints, and not explicitly by the common denominator among the community. The market‘s voice is not yet strong enough to drive positive pressure on the supply side.
Providers: highly fragmented, with around 20 standard solutions in use. A significant number of wealth managers still rely on in-house solutions, reflecting the familiar challenge of finding off-the-shelf software that meets their specific needs.
Reasons for change: dissatisfaction with existing functionality and the availability of better alternatives, rather than pricing considerations.
